Location of business operator
Postal code 605-0845
Address 146-10 Takemura-cho, Higashiyama-ku, Kyoto-shi, Kyoto
Business contact information
Phone number 090-4284-6582
On Saturdays, Sundays and holidays (Obon / New Year holidays), we have been closed for answers and shipping.
About the selling price
The selling price is the amount displayed on the payment confirmation screen.
Payment method and time of price (compensation)
Payment method in Japan: Credit cards, PayPal, bank transfer, payment methods such as payment by pay-easy, payment methods can be used.
Convenience store payment is not available for payment exceeding 300,000 yen, so please select another payment method.
You can use a credit card and PayPal for payment from overseas.
Payment will be confirmed when the product order is confirmed.
◯In the case of domestic shipping
Our shop uses Yu -Packet for regular shipping in Japan and free shipping. Except for Okinawa, Hokkaido and remote islands, we plan to arrive at hand in about 2-3 days from shipping. If there is a landing date or if you are in a hurry, it also supports shipping by Yu -Pack. Please select Yu -Pack by the delivery method at the time of ordering.
◯In the case of overseas shipping
In the case of overseas shipping, we will basically ship it using an international e packet, but if this shipping method has been discontinued, it may be a different shipping method, but no refund of the shipping fee will be refunded. Hmm.
In addition, the shipping cost at the time of overseas shipping is paid by the customer even if the total is 3,500 yen or more.
* Currently, the influence of Coronavirus has been affected by transportation to each country.
Please note that you may need longer delivery time before you arrive.
Price other than products (shipping, handling fee, etc.)
Explanations other than the product price In addition to the product price, "delivery fee" and "cash on delivery fee or transfer fee" will be charged.
If the total purchase price is 3,500 yen or more (excluding tax), the delivery fee to Japan using Yu -Packet is free. If the total purchase price is 3,500 yen (excluding tax) or less, and if you select Yu -Packet by shipping method, it will be shipped for 200 yen (tax included) nationwide.
The shipping cost when you select Yu -Pack in the delivery method is as follows.
- Hokuriku / Tokai / Kinki / China / Shikoku area 670 yen
- Kanto / Shinetsu / Kyushu area 750 yen
- Tohoku area 850 yen
- Hokkaido 1,200 yen
- Okinawa 1,050 yen
Overseas shipping will basically be shipped using international e packets, but if this shipping method is unavoidable, it may be a different dispatch method.
Delivery charges to each country will vary depending on the purchase quantity. You can check the shipping fee on the confirmation screen before purchase.
About cancellation of order
After ordering, the payment procedure will be completed and you will accept cancellation of your order only if you have not shipped it.
* If you purchase custom -made products and proceed to data confirmation or illustration creation, you cannot cancel.
The product cancellation fee is as follows.
◯ If you pay with credit card / PayPal
◯When payment is made by bank transfer
We will refund the transfer fee of 200 yen at the time of refund from the purchase price. The transfer fee at the time of purchase will be borne by the customer.
◯ If you pay at a convenience store / pay-easy
The amount (total of 800 yen in total) will be deducted from the purchase price by adding a transfer fee of 200 yen to 600 yen for the cancellation fee of 600 yen. The fee at the time of purchase will be borne by the customer.
◯ When purchasing by bank transfer from outside Japan
The transfer fee will be borne by the customer. Please transfer the total amount at the time of purchase. The refund method for canceling your order from non -Japan is PayPal.
Delivery time of services or products
Normally, we will ship within 3 business days after receiving the request, but we also open events and sell over -the -counter, so in some cases shipping may be delayed. Please understand.
Matters concerning special agreements regarding returns
Basically, we do not respond to returns, unless the product is defective.
About cookies rights and commercial use excluding custom -made
For small commercial use except for corporations or companies, you can sell cookies made using our standard cookies. The classic cookie type is the type currently sold at our webshop.
For products that are not handled by our webshop, it is a limited sale. For inquiries regarding the limited sale type, please check with the purchased dealer.
We ask for the cooperation of "SACSAC cookie type use" somewhere in the package of the cookies sold (such as in quality notation). Also, if you are used on SNS, etc., we would appreciate it if you could put a hashtag of "#sacsac".
Please contact us if you use it for commercial use in corporations or companies.
Our classic cookies and cookies are the copyrights used in our shop.