Postal Code 605-0815
Address Kyoto Prefecture Kyoto City Higashiyama Ward Kitasumemicho 274
Business person's contact information
Phone number 090-4284-6582
Saturdays, Sundays and New Year holidays are answers to inquiries and shipping services are closed.
About selling prices
Sales prices are the amount displayed on the settlement confirmation screen.
Payment method and timing of price (compensation)
Payment method in Japan: Credit Card, PayPal · Bank transfer · Pay-Easy · Payment methods such as payment by convenience store payment can be used.
Convenience store payments can not be used for settlement over 300,000 yen, so please select another payment method.
Payment from overseas can be used by credit card and PayPal.
Payment will be confirmed at the time of product order confirmation.
Shipping of products
◯In the case of shipping in Japan
In our shop, we use Yu-packet for domestic normal shipping and shipping shipping. We plan to arrive at home from shipment 2 to 3 days from the outline of Okinawa, Hokkaido and remote islands. If there is a designated date of date, and in the case of a hurry, we also respond to shipping in Yu-pack. Please select a method for shipping when ordering.
◯In the case of overseas shipping
In the case of overseas shipping basically, we will ship using international e-packets, but if this shipping method is canceled, it may be a different shipping method, but a refund of the shipping difference is not performed. Hmm.
In addition, even if the shipping cost at the time of overseas shipping is purchased over 3,500 yen, the customer is borne by the customer.
※ We are currently affecting transportation to each country due to the influence of coronavirus.
Please note that delivery times longer may need to be longer than regular arrival.
Payment other than goods (shipping costs, fees, etc.)
Explanation of rates other than goods prices Besides the product price, "shipping fee" and "delivery fee or transfer fee" will be applied.
If the total amount of purchase is 3,500 yen (excluding tax), shipping charges to domestic packets are free of charge. If the total amount of purchase is less than 3,500 yen (excluding tax), if you select a Supplied Packet in the shipping method, you will be shipped by the national uniform 200 yen (tax included).
The shipping cost when you select a Yu-pack in the delivery method is as follows.
- Hokuriku, Tokai, Kinki, China, Shikoku Area 670 yen
- Kanto, Shinetsu, Kyushu area 750 yen
- Tohoku area 850 yen
- Hokkaido 1,200 yen
- Okinawa 1,050 yen
Overseas shipping is basically shipped using international e-packets, but if the handling is canceled because this shipping method is not unusual, it may be a different shipping method.
Delivery charges to each country will vary depending on the purchase quantity. Shipping costs can be confirmed on the confirmation screen before purchase.
About cancellation of order
After ordering, the payment procedure is completed and you will accept the order cancellation only if it is not shipped.
※ Canceled if you are purchasing a custom made product and progressing to data confirmation or illustration creation.
Cancellation fee for goods is as follows.
◯ ◯ Credit Card · When settled by PayPal
◯If settled by bank transfer
Transfer fee 200 yen at the time of refund We will pull out from the purchase price and refund it. The transfer fee at the time of purchase will be borne by the customer.
場合 When settled by convenience store and pay-Easy
Cancellation fee 600 yen The amount of transfer fee 200 yen at the time of refund (A total of 800 yen) will be made from the purchase price and will be refunded. Fees at the time of purchase will be borne by the customer.
場合 When purchased by bank transfer from outside Japan
A fee at the time of transfer will be borne by the customer. Please transfer the total amount at the time of purchase. If you are canceling your order from other than Japan, the refund method will be PayPal.
Pending time of service or product
Normally, we are shipped within 3 business days after receiving requests, but there are also event stores and storefront sales, so the shipping may be delayed. Please note.
Matters concerning special contract for return
Basically, it does not respond basically unless there is a defect in the product.
About cookie rights and commercial use excluding custom made
In small commercial use excluding corporations or companies, you do not have to sell cookies made using our standard cookie type. The standard cookie type corresponds to the type currently sold by our shop's WebShop.
For products that are not handled by our shop's WebShop, it is a limited seller. For inquiries regarding the type of limited seller, please check with the store you purchased.
Some of the packages of cookies to be sold (such as in quality notation), thank you for the cooperation of "SACSAC cookie type use". Also, when used in SNS etc., I would like to have a hash tag of "# sacsac".
Please contact us if commercial or enterprise is used.
The copyright of our store is a standard cookie type, the copyright of the illustration used for cookies is in our shop.